Q: How can I believe that you would send product on the first order? A: We are a company verified by Alibaba. In order to make the transaction successful, we can provide you with the latest package tracking Numbers of some of our other customers. They have delivered the goods successfully, quickly and safely.
Q: When the order shipping out? A: Within 24 hours of confirming your payment.
Q: My parcel whether can be tracked? When can I get the tracking number for my parcel? A: We will send you the tracking number the day after the parcel shipping out. You can track the parcel on the official website of express through the tracking number.
Q: How about after sales service or How to get more details about products? A: Product enjoy 1-year warranty. If you have any problem, you can consult me. I am on line at Skype and the trade manager every day from 0 a.m. to 24 p.m., or you can send me email. I will give you an exact reply as soon as possible.
1,All products are 100% original New and tested before shipment.
2,If you are satisfied with our products and service, please leave us a 5 stars feedback, And if you found something make you unhappy, please let us know before leaving feedback, we will try our best to help until solve your problem.
3,All emails will be answered within 1 business day, If you do not receive our reply, please kindly resend your email or complaint our manager
1.12 months quality warranty, But with confidence (Excluding the accessories)
2,If the item is defective, please notify us within 3 days after receiving, Do not open dispute without communications.
3,If you are not satisfied when you receive your item, Please return it within 7 days for a replacement or money back. If you return for refund, return must be with original package and with all original accessories, if you return for replacement, just return defective part to save postage.
4,If the item is defective in 1 month, we will shoulder ONE WAY freight sending you a replacement after receiving returns, or offer refund (not include freight) after we receive the defective item
5.If item is defective after 3 months, you can still send it back to us, we will send you replacement after receiving the defective item, but you have to pay extra shipping fee..
Packaging & Shipping
We are gald you choose our product ,we will shipping your product as soon as possible ,but for tax and duty we should declare as
Tax and Duty
For China post and DHL, we always declared as Gift with low value, seldom heard from customers that need pay extra customs duty or tax, If you have special requirement on the value declare according to your country, please leave us a message when you make the payment, or we will not be responsible for the extra tax. Your kind understanding would be appreciated.
we will pack your goods with neutral carttton and help you protect the goods perfectly when received have any question pls feel free talk with us .
Credit cards, realtime bank transfers, offline payments(bank transfer and Westem Union).You can choose a method which is the most convenient for you. To protect your interests,your payment will be temporarily held by Aliexpress, will not be released until you receive your order and are satisfied